I was assisted by Nqabisa from Riverside store with my finance query, she was very patient and also explained when I can pay and since I am eft paying customer the I can pay from the 1st till the 5th of every month

 Dear Nkosinathi

Thank you so much for your kind and thoughtful review. We’re delighted to hear that you received excellent assistance from Nqabisa at our Riverside store. 

We’re especially pleased that she was able to patiently guide you through your finance query and clearly explain your payment options as an EFT-paying customer. Knowing that you can make payments from the 1st to the 5th of each month is important, and we’re glad she made that clear for you. 

Your kind words about Nqabisa’s service mean a lot. We’re proud to have her as part of our team, and we’ll be sure to pass along your appreciation. She truly is an asset to our company.
 

Thank you once again for your feedback — it’s greatly appreciated! 

 

Kind regards, 
Sibonisile 
MetroFibre Complaints & Escalations