I was assisted by Nqabisa from Riverside store, I was very angry because my account was deactivated after 2 months of not paying but she was very patient with me and helped me to reactive my account

Dear Eric,

Thank you for your kind words! We’re delighted to hear that Nqabisa was able to assist you with patience and professionalism. She truly is a superstar, and your feedback will be shared with her and the Riverside team.

We appreciate you taking the time to share your experience and look forward to continuing to serve you.

Best regards,
Marilize
MetroFibre Complaints & Escalations