TN
Tabitha N
1 reviews | Active since Apr 2017
04 Nov 2025, 17:12
I want to thank Zanieta Van Rooyen for an excellent service
I want to thank Zanieta Van Rooyen for an excellent service. I was unhappy with the poor service that Metro fibre go had provided and she resolved my issue speedily and was very patient as she took me through the steps.
Helpful (0)
Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
04 Nov 2025, 17:17Dear Tabitha Ngcakaza
Thank you for sharing your positive experience with us. We truly appreciate you taking the time to acknowledge the excellent service provided by Zanieta Van Rooyen.
We’re delighted to hear that she was able to assist you promptly and ensure your issue was resolved efficiently. Delivering a patient, professional, and solution-driven service is something we strive for, and it’s wonderful to know that Zanieta reflected those values in her support.
Your feedback has been shared with her and our management team — it means a great deal to all of us.
Kind regards,
Sibonisile
Metrofibre Customer Care Team
Sibonisile
Metrofibre Customer Care Team
MetroFibre Networx's reply04 Nov 2025, 17:17
Official
Dear Tabitha Ngcakaza
Thank you for sharing your positive experience with us. We truly appreciate you taking the time to acknowledge the excellent service provided by Zanieta Van Rooyen.
We’re delighted to hear that she was able to assist you promptly and ensure your issue was resolved efficiently. Delivering a patient, professional, and solution-driven service is something we strive for, and it’s wonderful to know that Zanieta reflected those values in her support.
Your feedback has been shared with her and our management team — it means a great deal to all of us.
Kind regards,
Sibonisile
Metrofibre Customer Care Team
Sibonisile
Metrofibre Customer Care Team