PA
Prichard A
1 reviews | Active since Sept 2025
02 Sept 2025, 15:24
I sent a complaint to Metrofibre regarding my missing R50, I am pleased with the way the query was handled
I sent a complaint to Metrofibre regarding my missing R50, I am pleased with the way the query was handled. And the acknowledgement of my query even the managers called me and my husband. Do this to other as well. I am happy 😁
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Replies (1)
MetroFibre Networx's replyOfficial
02 Sept 2025, 15:27Dear Prichard,
Thank you so much for sharing your experience.
We’re delighted to hear that your query was acknowledged and handled to your satisfaction, and that our managers were able to assist both you and your husband directly.
Your feedback means a lot to us, and we’ll continue striving to provide this level of care and service to all our clients.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you so much for sharing your experience.
We’re delighted to hear that your query was acknowledged and handled to your satisfaction, and that our managers were able to assist both you and your husband directly.
Your feedback means a lot to us, and we’ll continue striving to provide this level of care and service to all our clients.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply02 Sept 2025, 15:27
Official
Dear Prichard,
Thank you so much for sharing your experience.
We’re delighted to hear that your query was acknowledged and handled to your satisfaction, and that our managers were able to assist both you and your husband directly.
Your feedback means a lot to us, and we’ll continue striving to provide this level of care and service to all our clients.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you so much for sharing your experience.
We’re delighted to hear that your query was acknowledged and handled to your satisfaction, and that our managers were able to assist both you and your husband directly.
Your feedback means a lot to us, and we’ll continue striving to provide this level of care and service to all our clients.
Best regards,
Marilize
MetroFibre Complaints & Escalations