AP
Anelien P
1 reviews | Active since Dec 2012
23 Feb 2026, 11:36
I recently had a new router installed by Metro Fibre and I couldn’t be happier with the service
I recently had a new router installed by Metro Fibre and I couldn’t be happier with the service. Ben was fantastic—he went the extra mile to ensure everything was configured and working correctly before he left. It’s rare to get such dedicated support. Thank you, Ben, for making the process so smooth!
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MetroFibre Networx's replyOfficial
23 Feb 2026, 11:42Hi Anelien
Thank you so much for your kind words! We’re delighted to hear that your router installation went smoothly and that Ben went above and beyond to help. We’ll be sure to pass along your compliments to him, it really makes a difference to our team to hear feedback like yours.
We hope you continue enjoying your MetroFibre service!
Kind regards
Phindile Msokwini
MetroFibre Complaints & Escalations team leader
Phindile Msokwini
MetroFibre Complaints & Escalations team leader
MetroFibre Networx's reply23 Feb 2026, 11:42
Official
Hi Anelien
Thank you so much for your kind words! We’re delighted to hear that your router installation went smoothly and that Ben went above and beyond to help. We’ll be sure to pass along your compliments to him, it really makes a difference to our team to hear feedback like yours.
We hope you continue enjoying your MetroFibre service!
Kind regards
Phindile Msokwini
MetroFibre Complaints & Escalations team leader
Phindile Msokwini
MetroFibre Complaints & Escalations team leader