SM
Samishka M
1 reviews | Active since Jun 2025
03 Sept 2026, 11:05
I received absolutely excellent service from Phindile at MetroFibre! ❤️ After struggling the entire morning with no fibre connectivity and being unable to get through to an agent, Phindile assisted me within minutes
I received absolutely excellent service from Phindile at MetroFibre! ❤️ After struggling the entire morning with no fibre connectivity and being unable to get through to an agent, Phindile assisted me within minutes. She was incredibly professional, kind, patient and efficient, and resolved my issue so quickly. Thank you so much, Phindile, for your wonderful service! It’s always refreshing to receive such exceptional customer service. You are truly appreciated! 🌸👏🏼
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MetroFibre Networx's replyOfficial
03 Sept 2026, 11:08Dear Samishka
Thank you so much for taking the time to share such wonderful feedback! We truly appreciate your review and are delighted to hear about your excellent experience with Phindile.
Thank you so much for taking the time to share such wonderful feedback! We truly appreciate your review and are delighted to hear about your excellent experience with Phindile.
It’s fantastic to know that Phindile was able to assist you promptly and resolve your connectivity issue. Her professionalism, kindness, patience, and dedication are exactly what we strive for at MetroFibre, and we’ll be sure to share your kind words with her.
Thank you for choosing MetroFibre and for trusting us with your connectivity needs. We’re grateful for your support and truly appreciate your recognition of Phindile’s exceptional service.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply03 Sept 2026, 11:08
Official
Dear Samishka
Thank you so much for taking the time to share such wonderful feedback! We truly appreciate your review and are delighted to hear about your excellent experience with Phindile.
Thank you so much for taking the time to share such wonderful feedback! We truly appreciate your review and are delighted to hear about your excellent experience with Phindile.
It’s fantastic to know that Phindile was able to assist you promptly and resolve your connectivity issue. Her professionalism, kindness, patience, and dedication are exactly what we strive for at MetroFibre, and we’ll be sure to share your kind words with her.
Thank you for choosing MetroFibre and for trusting us with your connectivity needs. We’re grateful for your support and truly appreciate your recognition of Phindile’s exceptional service.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Sibonisile
MetroFibre Complaints & Escalations