SS
Sheldin S
1 reviews | Active since Mar 2025
10 Jun 2026, 18:22
I liked how fast Bert Le Roux contacted me and the next day my ONT box was installed
I liked how fast Bert Le Roux contacted me and the next day my ONT box was installed. After 2 working days my line was released and is now up and running.
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MetroFibre Networx's replyOfficial
10 Jun 2026, 18:33Dear Sheldin,
Thank you for taking the time to share your feedback.
We are pleased to hear that Bert Le Roux contacted you promptly, that your ONT installation was completed quickly, and that your service was activated and up and running within a short timeframe.
We appreciate your 4-star rating and are always looking for ways to improve our customers' experience. If there is anything we could have done differently to make your experience a 5-star one, we would love to hear your feedback.
Thank you for choosing MetroFibre, and we look forward to serving you in the future.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for taking the time to share your feedback.
We are pleased to hear that Bert Le Roux contacted you promptly, that your ONT installation was completed quickly, and that your service was activated and up and running within a short timeframe.
We appreciate your 4-star rating and are always looking for ways to improve our customers' experience. If there is anything we could have done differently to make your experience a 5-star one, we would love to hear your feedback.
Thank you for choosing MetroFibre, and we look forward to serving you in the future.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply10 Jun 2026, 18:33
Official
Dear Sheldin,
Thank you for taking the time to share your feedback.
We are pleased to hear that Bert Le Roux contacted you promptly, that your ONT installation was completed quickly, and that your service was activated and up and running within a short timeframe.
We appreciate your 4-star rating and are always looking for ways to improve our customers' experience. If there is anything we could have done differently to make your experience a 5-star one, we would love to hear your feedback.
Thank you for choosing MetroFibre, and we look forward to serving you in the future.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for taking the time to share your feedback.
We are pleased to hear that Bert Le Roux contacted you promptly, that your ONT installation was completed quickly, and that your service was activated and up and running within a short timeframe.
We appreciate your 4-star rating and are always looking for ways to improve our customers' experience. If there is anything we could have done differently to make your experience a 5-star one, we would love to hear your feedback.
Thank you for choosing MetroFibre, and we look forward to serving you in the future.
Best regards,
Marilize
MetroFibre Complaints & Escalations