JN
Jabulane N
1 reviews | Active since Mar 2025
23 Mar 2025, 11:43
I have no internet
I have been calling sending Whatsapp and email up to date no help ,I am extremely angry with the service metro fibre is offering
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Replies (1)
MetroFibre Networx's replyOfficial
24 Mar 2025, 11:08Dear Jabulane,
Thank you for bringing your concerns to our attention. We understand the importance of a stable connection and have escalated the matter to our Maintenance Management Team to ensure your fault ticket 656244 is scheduled for urgent attendance and resolution.
We appreciate your patience as we work to resolve this matter and will keep you updated on the progress.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for bringing your concerns to our attention. We understand the importance of a stable connection and have escalated the matter to our Maintenance Management Team to ensure your fault ticket 656244 is scheduled for urgent attendance and resolution.
We appreciate your patience as we work to resolve this matter and will keep you updated on the progress.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply24 Mar 2025, 11:08
Official
Dear Jabulane,
Thank you for bringing your concerns to our attention. We understand the importance of a stable connection and have escalated the matter to our Maintenance Management Team to ensure your fault ticket 656244 is scheduled for urgent attendance and resolution.
We appreciate your patience as we work to resolve this matter and will keep you updated on the progress.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for bringing your concerns to our attention. We understand the importance of a stable connection and have escalated the matter to our Maintenance Management Team to ensure your fault ticket 656244 is scheduled for urgent attendance and resolution.
We appreciate your patience as we work to resolve this matter and will keep you updated on the progress.
Best regards,
Marilize
MetroFibre Complaints & Escalations