ZZ
Zandile Z
1 reviews | Active since Aug 2026
19 Aug 2026, 16:03
I have been struggling with network for the past 34 days
I have been struggling with network for the past 34 days.I have reported the problem on daily basis,Derrick Baloyi was very helpful to assist me to get my network restored.I really appreciate Derrick's unwavering support on daily basis,checking on me every hour to make sure I get back the network in my household. Today my network is 100% percent. Thank you so much Mr Derrick Baloyi.I appreciate your efforts. God bless you.
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MetroFibre Networx's replyOfficial
19 Aug 2026, 16:06Dear Zandile
Thank you for taking the time to share your review with us and for choosing MetroFibre.
We are delighted to hear that your network has been fully restored and that Derrick Baloyi was able to assist you throughout the process. We truly appreciate your kind words and will be sure to share your positive feedback with Derrick and the team.
Thank you once again for your patience, support, and for choosing MetroFibre. We are grateful to have you as our customer and are pleased that your service is now working at 100%.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply19 Aug 2026, 16:06
Official
Dear Zandile
Thank you for taking the time to share your review with us and for choosing MetroFibre.
We are delighted to hear that your network has been fully restored and that Derrick Baloyi was able to assist you throughout the process. We truly appreciate your kind words and will be sure to share your positive feedback with Derrick and the team.
Thank you once again for your patience, support, and for choosing MetroFibre. We are grateful to have you as our customer and are pleased that your service is now working at 100%.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Sibonisile
MetroFibre Complaints & Escalations