RR
Russell Russell.lang

1 reviews | Active since Aug 2025

08 Aug 2025, 12:23

I had the absolute pleasure of dealing with one of your agents, Amber Welkin

I had the absolute pleasure of dealing with one of your agents, Amber Welkin. She was friendly, yet professional and had a wonderful manner over the phone. If that was not enough, she was exceptionally efficient, dealing with my issue right there and then while I was on the phone with her. I have her to thank for my fibre line being installed so promptly. Thank you Amber, I wish there were a million more of you. The world needs more Amber's, however, the one and only will do 😉

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply08 Aug 2025, 13:47
Official
Dear Russell

Thank you so much for your wonderful 5-star review and kind words!

We're thrilled to hear about your positive experience with Amber Welkin. It's always great to know when one of our team members leaves such a lasting impression. We’ll be sure to pass on your message to Amber and recognize her for the outstanding service she provided.

We truly appreciate your support and are glad we could assist you efficiently. Should you need anything further, we’re always here to help.

Warm regards,
Sibonisile
MetroFibre Customer Support Team