LL
Loveness L
1 reviews | Active since May 2025
31 Jul 2025, 13:24
I had challenges with my debit order setup at Metrofibre — even after submitting the debit order form and proof of banking, they still didn’t debit my account and kept treating me like a cash client
I had challenges with my debit order setup at Metrofibre — even after submitting the debit order form and proof of banking, they still didn’t debit my account and kept treating me like a cash client. As always, Phindile Msokwini stepped in and made sure it was finally sorted out, despite the back and forth with other colleagues. If you’re struggling to get things resolved, ask for Phindile — she gets results.
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MetroFibre Networx's replyOfficial
31 Jul 2025, 13:36Dear Loveness,
Thank you for sharing your experience and for the wonderful 5-star review!
We’re delighted to hear that Phindile Msokwini was able to assist and ensure your debit order setup was successfully resolved. Your recognition of her dedication means a great deal, and we’ll be sure to share your feedback with her and the team.
We appreciate your support and are glad to have you as part of the MetroFibre family!
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for sharing your experience and for the wonderful 5-star review!
We’re delighted to hear that Phindile Msokwini was able to assist and ensure your debit order setup was successfully resolved. Your recognition of her dedication means a great deal, and we’ll be sure to share your feedback with her and the team.
We appreciate your support and are glad to have you as part of the MetroFibre family!
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply31 Jul 2025, 13:36
Official
Dear Loveness,
Thank you for sharing your experience and for the wonderful 5-star review!
We’re delighted to hear that Phindile Msokwini was able to assist and ensure your debit order setup was successfully resolved. Your recognition of her dedication means a great deal, and we’ll be sure to share your feedback with her and the team.
We appreciate your support and are glad to have you as part of the MetroFibre family!
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for sharing your experience and for the wonderful 5-star review!
We’re delighted to hear that Phindile Msokwini was able to assist and ensure your debit order setup was successfully resolved. Your recognition of her dedication means a great deal, and we’ll be sure to share your feedback with her and the team.
We appreciate your support and are glad to have you as part of the MetroFibre family!
Best regards,
Marilize
MetroFibre Complaints & Escalations