SP
Sumashen P
1 reviews | Active since Feb 2021
09 Jan 2025, 11:38
I had an inquiry with Metrofibre on the 6/01/2025
I had an inquiry with Metrofibre on the 6/01/2025. DK - Daniel Kruger attended to my WhatsApp query. DK service was prompt and comforting, the inquiry was resolved on the 9/01/2025. DK provided exceptional feedback as he followed up by confirming fibre line is activated and I should have coverage. Thank you to the following crew at metrofibre: Daniel Kruger, SH, Ftthfinance and FTTHPop. Kind regards, Sumashen Pillay
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MetroFibre Networx's replyOfficial
09 Jan 2025, 12:01Dear Sumashen
Thank you for taking the time to share your wonderful feedback and for rating our service 5 stars!
We are delighted to hear that Daniel Kruger provided you with prompt and comforting service, ensuring your inquiry was resolved efficiently. It’s great to know that you felt well-supported throughout the process and that your fibre line is now activated and providing coverage.
Your recognition of Daniel, SH, FTTHFinance, and FTTHPop means a lot to our team, and we’ll be sure to share your kind words with them.
Should you ever need further assistance, we’re just a message away!
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for taking the time to share your wonderful feedback and for rating our service 5 stars!
We are delighted to hear that Daniel Kruger provided you with prompt and comforting service, ensuring your inquiry was resolved efficiently. It’s great to know that you felt well-supported throughout the process and that your fibre line is now activated and providing coverage.
Your recognition of Daniel, SH, FTTHFinance, and FTTHPop means a lot to our team, and we’ll be sure to share your kind words with them.
Should you ever need further assistance, we’re just a message away!
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply09 Jan 2025, 12:01
Official
Dear Sumashen
Thank you for taking the time to share your wonderful feedback and for rating our service 5 stars!
We are delighted to hear that Daniel Kruger provided you with prompt and comforting service, ensuring your inquiry was resolved efficiently. It’s great to know that you felt well-supported throughout the process and that your fibre line is now activated and providing coverage.
Your recognition of Daniel, SH, FTTHFinance, and FTTHPop means a lot to our team, and we’ll be sure to share your kind words with them.
Should you ever need further assistance, we’re just a message away!
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for taking the time to share your wonderful feedback and for rating our service 5 stars!
We are delighted to hear that Daniel Kruger provided you with prompt and comforting service, ensuring your inquiry was resolved efficiently. It’s great to know that you felt well-supported throughout the process and that your fibre line is now activated and providing coverage.
Your recognition of Daniel, SH, FTTHFinance, and FTTHPop means a lot to our team, and we’ll be sure to share your kind words with them.
Should you ever need further assistance, we’re just a message away!
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations