1 reviews | Active since Nov 2021
How have they not been shut down?
Since these clowns don't respond to email or Twitter.
Good day,
Please may I get some clarity regarding your fibre being active in Eloffsdal or not? I have checked the website, received calls and an sms to let me know that Fibre is active in my area, even callers asking me if I want to sign a contract with you guys – to which I let them know I have already signed and finalised a 100MB deal with Vodacom. Now Vodacom let me know that you guys have advised them that the Eloffsdal area is NOT active? WHICH IS IT??? I have to work from home because of water shortages at the office and now I can’t even do that because you guys are either outright lying, bull****ting the ISPS you communicate with OR whoever is handling your communications is not able to do their job properly and is prematurely telling everyone the area is active. I expected more from you guys with the way you’ve been promoting and advertising, honestly.
I sincerely apologise for all the inconvenience caused.
Kindly be advised that we are currently investigating your query to advise accordingly.
Kindest Regards
MetroFibre
I sincerely apologise for all the inconvenience caused.
Kindly be advised that we are currently investigating your query to advise accordingly.
Kindest Regards
MetroFibre
We would like to apologise for the type of service you have received from us and we will strive to provide better service from our side.
Please note that your area is currently live, and your service has been activated from our side.
Kindly note that we did troubleshoot the line to make sure everything is up and running and within spec.
Please confirm if you are experiencing any issues on your side currently so that we would be able to assist accordingly.
Kind Regards
MetroFibre
We would like to apologise for the type of service you have received from us and we will strive to provide better service from our side.
Please note that your area is currently live, and your service has been activated from our side.
Kindly note that we did troubleshoot the line to make sure everything is up and running and within spec.
Please confirm if you are experiencing any issues on your side currently so that we would be able to assist accordingly.
Kind Regards
MetroFibre