FF
FRANCISCUS F

1 reviews | Active since Nov 2021

04 Nov 2021, 10:12

HORRIBLE to Switch from MFN

I gave notice for a change of ISP a month ago, They promised to drop off an ONT device on the day of disconnect. its been 4 days with no internet and when you request for progress they will take you from pillar to post. SUCH A HORRIBLE COMPANY INDEED! full of excuses and delays, nothing ever gets done by these people.

0
Replies (3)
MetroFibre Networx
MetroFibre Networx's reply04 Nov 2021, 10:34
Official
Good day,
We trust you are well.
Please accept our sincerest apologies for the inconvenience you have been experiencing.
Kindly note that we are prioritising the matter.
We will provide urgent feedback

Kind Regards
MetroFibre

FF
FRANCISCUS F's update04 Nov 2021, 10:45
Reviewer Update
I have been told about prioritizing for the whole week and nothing has happened still.
MetroFibre Networx
MetroFibre Networx's reply04 Nov 2021, 10:59
Official
Good day,
We trust you are well.
Please accept our sincerest apologies for the inconvenience you have been experiencing.
Kindly note that we are prioritising the matter.
We will provide urgent feedback

Kind Regards
MetroFibre