TM
Tumisane M
1 reviews | Active since Feb 2013
20 Feb 2019, 13:43
Horrible support service
Everytime their lines goes down you have to wait more than a day to get it sorted. You guys can't be telling us you don't have staff to dispatch we must wait few more days. Its unacceptable. There is a reason we chose fibre and we have work to do with internet . You're support is *********** . I'm definitely cancelling this contract i've had enough.
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Replies (2)0
Replies (2)
MetroFibre Networx's replyOfficial
20 Feb 2019, 13:47Good Afternoon Tumisane,
Thank you for bringing this matter to our attention. One of our customer care agents will contact you shortly.
Kind regards
The MetroFibre Team
Thank you for bringing this matter to our attention. One of our customer care agents will contact you shortly.
Kind regards
The MetroFibre Team
MetroFibre Networx's reply20 Feb 2019, 13:47
Official
Good Afternoon Tumisane,
Thank you for bringing this matter to our attention. One of our customer care agents will contact you shortly.
Kind regards
The MetroFibre Team
Thank you for bringing this matter to our attention. One of our customer care agents will contact you shortly.
Kind regards
The MetroFibre Team
MetroFibre Networx's replyOfficial
22 Feb 2019, 11:23Good day Tumisane,
We hope you are doing well. We are just following up on your matter to ensure that you have been assisted accordingly.
Kind regards,
MFN Team
We hope you are doing well. We are just following up on your matter to ensure that you have been assisted accordingly.
Kind regards,
MFN Team
MetroFibre Networx's reply22 Feb 2019, 11:23
Official
Good day Tumisane,
We hope you are doing well. We are just following up on your matter to ensure that you have been assisted accordingly.
Kind regards,
MFN Team
We hope you are doing well. We are just following up on your matter to ensure that you have been assisted accordingly.
Kind regards,
MFN Team