1 reviews | Active since Jan 2017
Horrible Service, STAY AWAY if you can, worst fibre provider EVER
<p>I have had two HORRIBLE experiences with MetroFibre, the first was at a complex in Douglasdale, Via Pollino, where they were meant to be installing fibre, after countless enquiries they could not let me know when they would install, 4-5 months after the cut off date for installations still nothing, no installation or communication on when it will be done I have now moved out of the complex and they still had not done the installation.</p> <p> </p> <p>As bad as my my luck is I then moved to The Crest in Sunninghill and they manage the network there too, I sign up with FireStream and am hopeful of getting internet since the fibre has atleast been installed. But no, FireStream say MetroFibre has to come and activate/connect the line and even they can't get a commitment from MetroFibre on when it will be done and this is a month later!</p> <p> </p> <p>If you can please stay away from MetroFibre, if they want to install in your complex tell everyone to say NO and go with someone else, their service and customer care is pituful, shocking and actually disgusting!</p> <p> </p>
