Horrible service from MetroFirbe
We have had a fibre line installed for over a week but only been able to use it for a couple hours due to your technical problems. We have called in every single day and tickets are being logged… instead of logging tickets, fix your problems. Definitely wouldn’t recommend this service provider!!!!
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MetroFibre Networx's replyOfficial
11 Sept 2023, 06:47Dear valued client,
We sincerely apologize for any inconvenience caused.
Unfortunately, we could not find your account/profile using the information you provided.
We will be communicating with you via email to request more information for further troubleshooting.
Please be advised that the relevant department will be in contact to provide feedback as soon as possible.
We thank you for your patience.
Kind regards,
Nthabi
We sincerely apologize for any inconvenience caused.
Unfortunately, we could not find your account/profile using the information you provided.
We will be communicating with you via email to request more information for further troubleshooting.
Please be advised that the relevant department will be in contact to provide feedback as soon as possible.
We thank you for your patience.
Kind regards,
Nthabi
MetroFibre Networx's reply11 Sept 2023, 06:47
Official
Dear valued client,
We sincerely apologize for any inconvenience caused.
Unfortunately, we could not find your account/profile using the information you provided.
We will be communicating with you via email to request more information for further troubleshooting.
Please be advised that the relevant department will be in contact to provide feedback as soon as possible.
We thank you for your patience.
Kind regards,
Nthabi
We sincerely apologize for any inconvenience caused.
Unfortunately, we could not find your account/profile using the information you provided.
We will be communicating with you via email to request more information for further troubleshooting.
Please be advised that the relevant department will be in contact to provide feedback as soon as possible.
We thank you for your patience.
Kind regards,
Nthabi