Horrible service

We signed up with Metro fiber for 40Mbps they promised us world class service but since installation from yesterday 10:00am we are still without internet connection in my home. We called the center for assistance and were told the Nokia ruiter has connection issues and they can't resolve it. The worst part they don't have an alternative for us while they sort out their issues,this is worse service I have ever received from a new service provider and I will not recommend to them to anyone.

I will convene a special meeting with the border cooperate in my complex to permanently remove thier service from our complex (40 units)