KM
Kefuoe M

1 reviews | Active since Feb 2025

18 Feb 2025, 17:00

Horrible Service Ever!!!!!!

Such a frustrating and unprofessional service, we recieved. We moved places, asked to fill in forms, it took over a week for them to come to our place, to install the routers, the left the place with the internet connected, we call them every day they say they are awaiting email responses, which nothing is happening, they call to tell they are disconnecting for non payment.. FOR SERVICE, not recieved!!! Since last month when we moved now the month is almost over, no service, no data, no communication!!!!!

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply18 Feb 2025, 17:50
Official
Dear Kefuoe Mabathoana

Thank you for taking my call. As discussed, we will await your payment, and once received, we will request our Finance team to assist in activating your line.

From there, we will troubleshoot and assist in getting you back online as soon as possible.

Please feel free to reach out if you need any assistance during this process.

We thank you for your patience.

Kind Regards,
Siboniso
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