Horrible service and empty promises

Three weeks without internet connection, wrote a review last week Friday, and Clarisa rep**** immediately saying they will prioritise my ticket and try to sort out the issue, 6 days later I’m still sending out emails everyday trying to get a feedback, MetroFibre Networx's reply: 31 Mar 2023, 21:59 Private Reply Good evening Khensane, We apologize for the inconvenience caused in this matter. Kindly note that ticket 275431 has been logged today and we have asked our team to prioritize this ticket accordingly. Kind Regards Clarisa Metrofibre