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Meggie M

1 reviews | Active since Dec 2025

12 May 2026, 14:47

Horrible service

Network just disconnects even when payment was made in time, Horrible customer service that relies on a chat bot that can't resolve issues in any way... only human contact on customer service is the receptionist. Field agents aren't of help I've had no connection for over 24hrs.

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Replies (2)
MetroFibre Networx
MetroFibre Networx's reply12 May 2026, 16:09
Official
Dear Meggie

We are pleased to inform you that your connection has now been restored.

We sincerely apologise for the inconvenience caused and thank you for your patience while the matter was being resolved.

Should you experience any further issues, please do not hesitate to contact us.

Kind Regards,
Siboniso
MetroFibre Complaints and Escalations

MM
Meggie M's update12 May 2026, 16:34
Reviewer Update
This is not true, I still don't have connection....