PT
Princess T
1 reviews | Active since Jun 2022
10 Sept 2022, 10:16
Horrible service
Horrible service. Logged a call last week Tuesday for cables that were damaged by the City of Johannesburg almost 2 weeks later still not fixed. Johannes, Gontse, Juan and Shanice were not helpful at all. I was told it would take 3 - 4 working days.
Helpful (0)
Replies (2)0
Replies (2)
MetroFibre Networx's replyOfficial
10 Sept 2022, 14:23Good day Princess,
Kindly note that we are investigating the matter.
We will provide feedback as soon as we have an update.
Please expect a call from one of our agents.
Kind regards
MetroFibre
Kindly note that we are investigating the matter.
We will provide feedback as soon as we have an update.
Please expect a call from one of our agents.
Kind regards
MetroFibre
MetroFibre Networx's reply10 Sept 2022, 14:23
Official
Good day Princess,
Kindly note that we are investigating the matter.
We will provide feedback as soon as we have an update.
Please expect a call from one of our agents.
Kind regards
MetroFibre
Kindly note that we are investigating the matter.
We will provide feedback as soon as we have an update.
Please expect a call from one of our agents.
Kind regards
MetroFibre
MetroFibre Networx's replyOfficial
10 Sept 2022, 20:50Good day Princess,
After our discussion over the phone we did ask the maintenance team to prioritise the issue you are experiencing on their side and it was issued to a contractor, we will revert back once we receive feedback from the contractor.
Kindly excuse the delay with assistance and miscommunication.
Kind regards
MetroFibre
Kind regards
MetroFibre
MetroFibre Networx's reply10 Sept 2022, 20:50
Official
Good day Princess,
After our discussion over the phone we did ask the maintenance team to prioritise the issue you are experiencing on their side and it was issued to a contractor, we will revert back once we receive feedback from the contractor.
Kindly excuse the delay with assistance and miscommunication.
Kind regards
MetroFibre
Kind regards
MetroFibre