BD
Bafana D
1 reviews | Active since Apr 2024
06 Apr 2026, 20:40
Horrible organisation & experience
Absolutely disgusting organisation and even worse service. Every second month they wrongfully suspend my WiFi services due to their poor financial management systems.
To add to that, All their lines of communication are beyond detestable. You’d stand a better chance at a local home affairs receiving help than from them.
As I type this, I am left frustrated as my WiFi services are suspended for almost the day which is a massive inconvenience for me as I work from home!
I would highly & fervently encourage fellow consumers looking for fibre or WiFi NOT to engage with MetroFibre.
Helpful (0)
Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
06 Apr 2026, 21:23Dear Bafana
Thank you for bringing this matter to our attention, and we sincerely apologise for the frustration and inconvenience caused.
Please note that we have requested our Finance Department to assist with your query and investigate the matter further. They will work to resolve the issue and provide feedback accordingly.
We understand the impact this has had, especially while working from home, and we appreciate your patience while this is being addressed.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this matter to our attention, and we sincerely apologise for the frustration and inconvenience caused.
Please note that we have requested our Finance Department to assist with your query and investigate the matter further. They will work to resolve the issue and provide feedback accordingly.
We understand the impact this has had, especially while working from home, and we appreciate your patience while this is being addressed.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply06 Apr 2026, 21:23
Official
Dear Bafana
Thank you for bringing this matter to our attention, and we sincerely apologise for the frustration and inconvenience caused.
Please note that we have requested our Finance Department to assist with your query and investigate the matter further. They will work to resolve the issue and provide feedback accordingly.
We understand the impact this has had, especially while working from home, and we appreciate your patience while this is being addressed.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this matter to our attention, and we sincerely apologise for the frustration and inconvenience caused.
Please note that we have requested our Finance Department to assist with your query and investigate the matter further. They will work to resolve the issue and provide feedback accordingly.
We understand the impact this has had, especially while working from home, and we appreciate your patience while this is being addressed.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations