Horrible. Just horrible handling of outage and social media queries

We have been without internet since after 2pm.on Friday afternoon, due to construction happening in Allandale road.

It is now 7:35 pm, Sunday evening and we still do not have internet access. This after numerous promises to have the issue fixed.

It seems that there is zero urgency from Metrofibre to get this resolved. As a previous reviewer stated, if the current techies cannot sort the problem, should they not look at getting someone else involved? I shudder to think that the people currently working the problem might be senior techs.

And please, do not even attempt with the copy/paste response. At least have the decency to come up with a reason (valid one, mud you) why it is taking so long to fix this.