LM
Lwazi M
1 reviews | Active since Mar 2019
28 Nov 2023, 18:49
Horrible ISP experience
Undoubtedly the worst ISP around. Network always faulty, no communication and their support service is as pathetic as an overcrowded government clinic. Vox telecoms was 10000x better..STAY AWAY from thus ISP!
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Replies (1)
MetroFibre Networx's replyOfficial
29 Nov 2023, 10:36Dear Lwazi
I sincerely apologize for the challenges you've faced with our services, and I appreciate your feedback. Your experience is important to us, and we are committed to addressing your concerns promptly.
To expedite the resolution process, we have raised this matter with our Network Operations Center for urgent assistance. Our team is actively investigating the network issues to identify and rectify the root cause promptly.
Thank you for bringing this matter to our attention, and I appreciate your patience as we work to improve our services.
Kind Regards
Marilize
I sincerely apologize for the challenges you've faced with our services, and I appreciate your feedback. Your experience is important to us, and we are committed to addressing your concerns promptly.
To expedite the resolution process, we have raised this matter with our Network Operations Center for urgent assistance. Our team is actively investigating the network issues to identify and rectify the root cause promptly.
Thank you for bringing this matter to our attention, and I appreciate your patience as we work to improve our services.
Kind Regards
Marilize
Best regards,
MetroFibre Networx's reply29 Nov 2023, 10:36
Official
Dear Lwazi
I sincerely apologize for the challenges you've faced with our services, and I appreciate your feedback. Your experience is important to us, and we are committed to addressing your concerns promptly.
To expedite the resolution process, we have raised this matter with our Network Operations Center for urgent assistance. Our team is actively investigating the network issues to identify and rectify the root cause promptly.
Thank you for bringing this matter to our attention, and I appreciate your patience as we work to improve our services.
Kind Regards
Marilize
I sincerely apologize for the challenges you've faced with our services, and I appreciate your feedback. Your experience is important to us, and we are committed to addressing your concerns promptly.
To expedite the resolution process, we have raised this matter with our Network Operations Center for urgent assistance. Our team is actively investigating the network issues to identify and rectify the root cause promptly.
Thank you for bringing this matter to our attention, and I appreciate your patience as we work to improve our services.
Kind Regards
Marilize
Best regards,