CA
Carmen A
1 reviews | Active since Apr 2020
30 Apr 2020, 08:58
Horrible horrible poor service
Horrible horrible service, people are working from home and there is always a problem with the WiFi. WiFi is off for long periods of time. Metrofibre never send out notifications saying that it would be off. And when you call and ask what is happening it’s always upgrades or maintenance. Should this not happen during the night when people are not working it’s always in the morning and it will carry on the whole day.
Poor poor poor service.
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Replies (1)
MetroFibre Networx's replyOfficial
30 Apr 2020, 11:16Good Morning Carmen,
Thank you so much for your message.
Kindly send us your full place of residence and MetroFibre ticket number so that your problem can be escalated to the correct department?
Alternatively please contact us through our website - all relevant contact details are listed on there.
Thank you,
The MetroFibre Team
Thank you so much for your message.
Kindly send us your full place of residence and MetroFibre ticket number so that your problem can be escalated to the correct department?
Alternatively please contact us through our website - all relevant contact details are listed on there.
Thank you,
The MetroFibre Team
MetroFibre Networx's reply30 Apr 2020, 11:16
Official
Good Morning Carmen,
Thank you so much for your message.
Kindly send us your full place of residence and MetroFibre ticket number so that your problem can be escalated to the correct department?
Alternatively please contact us through our website - all relevant contact details are listed on there.
Thank you,
The MetroFibre Team
Thank you so much for your message.
Kindly send us your full place of residence and MetroFibre ticket number so that your problem can be escalated to the correct department?
Alternatively please contact us through our website - all relevant contact details are listed on there.
Thank you,
The MetroFibre Team