RM
Ramabu M
1 reviews | Active since Apr 2014
08 May 2026, 10:00
Horrible customer support 😤
Horrible,you make immediate payment and your line stays suspended for many hours.
Helpful (0)
Replies (2)0
Replies (2)
MetroFibre Networx's replyOfficial
08 May 2026, 10:08Dear Ramabu,
Thank you for taking the time to share your feedback.
Your concerns regarding the delay in service restoration after payment was made have been noted. This matter is currently being reviewed with the relevant billing and support teams to verify the payment allocation and reactivation process on your account.
Our team will provide feedback and assistance as soon as the review has been completed.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for taking the time to share your feedback.
Your concerns regarding the delay in service restoration after payment was made have been noted. This matter is currently being reviewed with the relevant billing and support teams to verify the payment allocation and reactivation process on your account.
Our team will provide feedback and assistance as soon as the review has been completed.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply08 May 2026, 10:08
Official
Dear Ramabu,
Thank you for taking the time to share your feedback.
Your concerns regarding the delay in service restoration after payment was made have been noted. This matter is currently being reviewed with the relevant billing and support teams to verify the payment allocation and reactivation process on your account.
Our team will provide feedback and assistance as soon as the review has been completed.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for taking the time to share your feedback.
Your concerns regarding the delay in service restoration after payment was made have been noted. This matter is currently being reviewed with the relevant billing and support teams to verify the payment allocation and reactivation process on your account.
Our team will provide feedback and assistance as soon as the review has been completed.
Best regards,
Marilize
MetroFibre Complaints & Escalations
RM
Ramabu M's updateReviewer Update
08 May 2026, 10:14The payment was made yesterday and it was immediate but still delays why? What about our services.this is unacceptable.
RM
Ramabu M's update08 May 2026, 10:14
Reviewer Update
The payment was made yesterday and it was immediate but still delays why? What about our services.this is unacceptable.