Horrible Customer Service. Rather stick with Telkom.

Terrible. My internet was down and I was told by the first lady that there was afult with my line and they would come fix it in 3 - 4 days (I work remotely).Second lady said its a power outage.I arranged an alternatve work for the next day to give them a chance to fix it.Came back in the evening and still nothing. Talked to the 3rd lady, Refilwe: the first and only person to show compassion and understanding. She called me twice to follow up. I woke up next day and still no internet. I called them and told them I will not get off the phone until it was fixed and just like magic they managed to fix it. Appalling service. I wasted petrol and data because they wanted me to call and shout before rectifying the problem.