Horrible customer service.

I have been using their fibre for almost a year after Zoom Network did a number on us and we were migrated to them. Previously their customer service was good you’d get responses and updates timeously. I have been without fibre connection for 6 days now. My husband works from home and we are using a smart TV, you can imagine the inconvenience. I called, sent emails, sent WhatsApp messages, sent DMs on X. I didn’t get a response at all from them. I’m still without connectivity. On X other customers are complaining as well! If you are looking for fibre and don’t want to get fired by your employer. You know where to not look!