LB
Lynn B
1 reviews | Active since Nov 2018
24 May 2023, 18:18
Horrible customer service
I cannot believe the only way to get assistance from Metrofibre and home connect is through complaints. If you do not complain they will NOT assist you. Why horrible customer service.
Helpful (0)
Replies (1)0
Replies (1)LB
Lynn B's updateReviewer Update
25 May 2023, 08:27I cannot believe MetroFibre calling me to tell me a technician MIGHT call me today or TOMORROW. I asked if they think its okay for someone who works at home to 3 days without internet connection. I asked if this means I will go 3 days without internet if they decide to call me tomorrow and the lady responded YES. I am so disappointed. No sense of urgency
LB
Lynn B's update25 May 2023, 08:27
Reviewer Update
I cannot believe MetroFibre calling me to tell me a technician MIGHT call me today or TOMORROW. I asked if they think its okay for someone who works at home to 3 days without internet connection. I asked if this means I will go 3 days without internet if they decide to call me tomorrow and the lady responded YES. I am so disappointed. No sense of urgency