AP
Arthur P
1 reviews | Active since May 2026
11 May 2026, 09:12
Horrible
Extremely bad!! We have had the wifi a week now and we couldn't use it once. It keeps saying couldn't find network. MetroFiber is horrible. We have reported the problem numerous times already
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Replies (1)
MetroFibre Networx's replyOfficial
11 May 2026, 13:40Dear Arthur
Thank you for bringing this matter to our attention, and we sincerely apologise for the inconvenience experienced.
Please note that your query is currently with our OPS Engineering Department, who are actively investigating the issue and will assist as a matter of urgency.
We appreciate your patience while this matter is being resolved.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this matter to our attention, and we sincerely apologise for the inconvenience experienced.
Please note that your query is currently with our OPS Engineering Department, who are actively investigating the issue and will assist as a matter of urgency.
We appreciate your patience while this matter is being resolved.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply11 May 2026, 13:40
Official
Dear Arthur
Thank you for bringing this matter to our attention, and we sincerely apologise for the inconvenience experienced.
Please note that your query is currently with our OPS Engineering Department, who are actively investigating the issue and will assist as a matter of urgency.
We appreciate your patience while this matter is being resolved.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this matter to our attention, and we sincerely apologise for the inconvenience experienced.
Please note that your query is currently with our OPS Engineering Department, who are actively investigating the issue and will assist as a matter of urgency.
We appreciate your patience while this matter is being resolved.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations