********** service

I am honestly so fed up with Metro Fibre and its contractors. I woke up to my fibre not working yesterday. I called in and was told that a technician would be in touch in the afternoon. I waited all day, had my phone with me the entire time. No technician called and no updates from Metro Fibre themselves. Again I have to now call myself this morning to find out what the issue is, only to be told that the technician was in my complex and that he had called me. NO ONE CALLED ME AT ALL. I work remotely, I have no fibre and now I'm being expected to wait until Sunday because someone decided to lie and not do their job when they should have. What poor service from this company. If I had a choice I would use another provider. Highly do not recommend, and this is not the first time it's taking them forever to assist with an issue. For the amount of money we pay this is honestly frustrating.