Horiffic Serivce
The service provided by this company has been extremely disappointing, with a complete lack of professionalism and accountability. Instead of addressing issues responsibly, they place all the blame on their clients. I strongly advise against engaging with this business, as they are more focused on taking your money than delivering respectful or quality service. I intend to pursue this matter to the fullest extent possible and will be reaching out to other businesses that have experienced similar problems. Together, we will bring public attention to these concerns, as such practices have no place in a reputable market.
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Replies (1)MetroFibre Networx's replyOfficial
11 Sept 2024, 08:13Dear Wesley
Thank you for reaching out to us.
We have received your complaint and have attempted to contact you to gather more information so that we can assist you effectively. However, we were unable to connect with you. Could you please provide us with more details about your concern?
You can reply with the information directly to ticket 406937 via email.
Please accept our sincere apologies for the inconvenience this may have caused. We are committed to resolving your issue as quickly as possible.
Thank you for your cooperation.
Kind regards,
Phindile
MetroFibre Complaints & Escalations
Thank you for reaching out to us.
We have received your complaint and have attempted to contact you to gather more information so that we can assist you effectively. However, we were unable to connect with you. Could you please provide us with more details about your concern?
You can reply with the information directly to ticket 406937 via email.
Please accept our sincere apologies for the inconvenience this may have caused. We are committed to resolving your issue as quickly as possible.
Thank you for your cooperation.
Kind regards,
Phindile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply11 Sept 2024, 08:13
Official
Dear Wesley
Thank you for reaching out to us.
We have received your complaint and have attempted to contact you to gather more information so that we can assist you effectively. However, we were unable to connect with you. Could you please provide us with more details about your concern?
You can reply with the information directly to ticket 406937 via email.
Please accept our sincere apologies for the inconvenience this may have caused. We are committed to resolving your issue as quickly as possible.
Thank you for your cooperation.
Kind regards,
Phindile
MetroFibre Complaints & Escalations
Thank you for reaching out to us.
We have received your complaint and have attempted to contact you to gather more information so that we can assist you effectively. However, we were unable to connect with you. Could you please provide us with more details about your concern?
You can reply with the information directly to ticket 406937 via email.
Please accept our sincere apologies for the inconvenience this may have caused. We are committed to resolving your issue as quickly as possible.
Thank you for your cooperation.
Kind regards,
Phindile
MetroFibre Complaints & Escalations
