DP
Dan P

1 reviews | Active since May 2016

18 Aug 2021, 19:49

Hopeless service

Really hopeless service of the worst kind. No internet the whole day with no ETA on repairs.

0
Replies (2)
MetroFibre Networx
MetroFibre Networx's reply22 Aug 2021, 22:08
Official
Good evening Dan,

Thank you for your message. 

Kindly can you send us your full names, contact details, residential address, ISP account number as well as ticket number so that we can escalate your problem to the correct department.

Thank you,
The MetroFibre Team
DP
Dan P's update24 Aug 2021, 21:56
Reviewer Update
Again today no internet in the whole of Barbeque Downs Midrand, over a thousand customers affected for the whole day. No ETA on repairs, no customer service, no clue.