Henton has been great, my other experiences not so much

Dear Charlie

Thank you for taking the time to share your feedback with us. We appreciate your honest review.

We are pleased to hear that Henton provided great service and went above and beyond to resolve the issues you experienced. Your kind words will certainly be shared with him in recognition of his efforts and commitment to assisting you.

We also acknowledge your concerns regarding your previous experiences and regret the inconvenience this caused. Your feedback is valuable and helps us identify areas where we need to improve our service delivery.

Thank you for giving us the opportunity to correct the errors and for choosing to remain with MetroFibre. Please feel free to contact us should you require any further assistance.

Kind Regards,
Siboniso
MetroFibre Complaints and Escalations