MV
Melanie V
1 reviews | Active since May 2022
31 Aug 2024, 09:50
Helpful service
I want to thank Phindile for her service. I have been having issues with my internet for 5 days and wasnt getting everywhere with webafrica. Phindile from metro fiber took my issue and resolved it within two days. Se dedicated her time and effort into helping me and kept me updated all the way. She was very helpful and friendly. I appreciate all that she has done.
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Replies (1)
MetroFibre Networx's replyOfficial
02 Sept 2024, 08:24Dear Melanie
Thank you so much for your 5-star review!
We're thrilled to hear that Phindile was able to assist you and resolve your internet issues promptly. It’s great to know that her dedication, helpfulness, and friendly service made a positive impact on your experience. We’ll be sure to pass along your kind words to her!
We appreciate your feedback and are always here to assist you. Thank you for choosing MetroFibre!
Kind Regards
Marilize
MetroFibre Complaints and Escalations
Thank you so much for your 5-star review!
We're thrilled to hear that Phindile was able to assist you and resolve your internet issues promptly. It’s great to know that her dedication, helpfulness, and friendly service made a positive impact on your experience. We’ll be sure to pass along your kind words to her!
We appreciate your feedback and are always here to assist you. Thank you for choosing MetroFibre!
Kind Regards
Marilize
MetroFibre Complaints and Escalations
MetroFibre Networx's reply02 Sept 2024, 08:24
Official
Dear Melanie
Thank you so much for your 5-star review!
We're thrilled to hear that Phindile was able to assist you and resolve your internet issues promptly. It’s great to know that her dedication, helpfulness, and friendly service made a positive impact on your experience. We’ll be sure to pass along your kind words to her!
We appreciate your feedback and are always here to assist you. Thank you for choosing MetroFibre!
Kind Regards
Marilize
MetroFibre Complaints and Escalations
Thank you so much for your 5-star review!
We're thrilled to hear that Phindile was able to assist you and resolve your internet issues promptly. It’s great to know that her dedication, helpfulness, and friendly service made a positive impact on your experience. We’ll be sure to pass along your kind words to her!
We appreciate your feedback and are always here to assist you. Thank you for choosing MetroFibre!
Kind Regards
Marilize
MetroFibre Complaints and Escalations