JB
Jo-Anne Beaton
1 reviews | Active since Jan 2020
19 Feb 2026, 11:13
Help needed
Please can I have assistance. Ticket nr ***.!!! Please I get no assistance
Helpful (0)
Replies (3)0
Replies (3)
MetroFibre Networx's replyOfficial
19 Feb 2026, 11:38Dear Jo-Anne,
Thank you for bringing this to our attention. We understand the importance of resolving your query promptly. Your ticket has been escalated to ensure immediate attention, and our team will reach out directly to provide the assistance you require.
We will keep you updated until your matter is fully resolved.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for bringing this to our attention. We understand the importance of resolving your query promptly. Your ticket has been escalated to ensure immediate attention, and our team will reach out directly to provide the assistance you require.
We will keep you updated until your matter is fully resolved.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply19 Feb 2026, 11:38
Official
Dear Jo-Anne,
Thank you for bringing this to our attention. We understand the importance of resolving your query promptly. Your ticket has been escalated to ensure immediate attention, and our team will reach out directly to provide the assistance you require.
We will keep you updated until your matter is fully resolved.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for bringing this to our attention. We understand the importance of resolving your query promptly. Your ticket has been escalated to ensure immediate attention, and our team will reach out directly to provide the assistance you require.
We will keep you updated until your matter is fully resolved.
Best regards,
Marilize
MetroFibre Complaints & Escalations
JB
Jo-Anne Beaton's updateReviewer Update
20 Feb 2026, 11:31Thank you for the kind lady who phoned me and assisted me. Appreciated so much.
JB
Jo-Anne Beaton's update20 Feb 2026, 11:31
Reviewer Update
Thank you for the kind lady who phoned me and assisted me. Appreciated so much.
MetroFibre Networx's replyOfficial
20 Feb 2026, 12:37Dear Jo-Anne,
Thank you so much for your kind words. We’re delighted to hear that our team member was able to assist you and that you had a positive experience. Your feedback is greatly appreciated and will be shared with the team.
We’re always here to help, so please don’t hesitate to reach out if you need anything further.
Kind regards,
Marilize
Thank you so much for your kind words. We’re delighted to hear that our team member was able to assist you and that you had a positive experience. Your feedback is greatly appreciated and will be shared with the team.
We’re always here to help, so please don’t hesitate to reach out if you need anything further.
Kind regards,
Marilize
MetroFibre Networx's reply20 Feb 2026, 12:37
Official
Dear Jo-Anne,
Thank you so much for your kind words. We’re delighted to hear that our team member was able to assist you and that you had a positive experience. Your feedback is greatly appreciated and will be shared with the team.
We’re always here to help, so please don’t hesitate to reach out if you need anything further.
Kind regards,
Marilize
Thank you so much for your kind words. We’re delighted to hear that our team member was able to assist you and that you had a positive experience. Your feedback is greatly appreciated and will be shared with the team.
We’re always here to help, so please don’t hesitate to reach out if you need anything further.
Kind regards,
Marilize