Happy Metrofiber Client
The lady (KG) who had her stall up, close to our house, was ver supportive. Even after hours. She assisted me very friendly and immediately. The installation team worked very clean and fast. They are very considerate of your property and is open to requests to place the device where you want it.. We haven't had any problems with signal interruption or gliching. And we are a family of 6 with numerous devices.. So far we are very happy clients and would suggest them to any and everyone considering fiber.
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MetroFibre Networx's replyOfficial
09 Jun 2026, 09:21Good Day,
Thank you for taking the time to share your positive experience with us.
We are delighted to hear that KG provided such friendly, supportive, and responsive assistance throughout your journey, even after hours. It is also wonderful to know that the installation team delivered a clean, efficient, and considerate service.
Feedback like yours is greatly appreciated and will be shared with KG, the installation team, and the relevant management teams in recognition of their excellent work and dedication.
Thank you for choosing MetroFibre. We value your support and are pleased to have you as a happy MetroFibre client.
Kind regards,Sibonisile
MetroFibre Complaints & Escalations
Thank you for taking the time to share your positive experience with us.
We are delighted to hear that KG provided such friendly, supportive, and responsive assistance throughout your journey, even after hours. It is also wonderful to know that the installation team delivered a clean, efficient, and considerate service.
Feedback like yours is greatly appreciated and will be shared with KG, the installation team, and the relevant management teams in recognition of their excellent work and dedication.
Thank you for choosing MetroFibre. We value your support and are pleased to have you as a happy MetroFibre client.
Kind regards,Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply09 Jun 2026, 09:21
Official
Good Day,
Thank you for taking the time to share your positive experience with us.
We are delighted to hear that KG provided such friendly, supportive, and responsive assistance throughout your journey, even after hours. It is also wonderful to know that the installation team delivered a clean, efficient, and considerate service.
Feedback like yours is greatly appreciated and will be shared with KG, the installation team, and the relevant management teams in recognition of their excellent work and dedication.
Thank you for choosing MetroFibre. We value your support and are pleased to have you as a happy MetroFibre client.
Kind regards,Sibonisile
MetroFibre Complaints & Escalations
Thank you for taking the time to share your positive experience with us.
We are delighted to hear that KG provided such friendly, supportive, and responsive assistance throughout your journey, even after hours. It is also wonderful to know that the installation team delivered a clean, efficient, and considerate service.
Feedback like yours is greatly appreciated and will be shared with KG, the installation team, and the relevant management teams in recognition of their excellent work and dedication.
Thank you for choosing MetroFibre. We value your support and are pleased to have you as a happy MetroFibre client.
Kind regards,Sibonisile
MetroFibre Complaints & Escalations