hM
hazel M

1 reviews | Active since Nov 2016

24 Jan 2023, 15:16

Happy Happy client

Thank you for sorting out my issue even though there were times I was loosing hope and getting very angry. I appreciate everyone that got involved and got the job done! but especially The last person I spoke to, his name is Kabelo (Please check on your system (I could have the name incorrect) I spoke to him between 6:30pm and 7:30pm yesterday evening. He really took my issue to heart and through his kindness made sure we were sorted out. Just make sure to get your "Internal Communication's" perfected in future, then you will have less hassles with customers :)!

0
Replies (3)
MetroFibre Networx
MetroFibre Networx's reply24 Jan 2023, 15:25
Official
Good Day Hazel

We are happy to hear about the wonderful service you received from Kabelo.

We strive to provide excellent service and hope that your experience with us will be great.

Kind Regards,
Metrofibre
Shanice
hM
hazel M's update24 Jan 2023, 15:28
Reviewer Update
Thank you :)
MetroFibre Networx
MetroFibre Networx's reply24 Jan 2023, 15:49
Official
Dear Hazel

You are welcome, have a wonderful day further.

Kind Regards
MetroFibre
Shanice