CC
Collen C
1 reviews | Active since Nov 2024
03 Nov 2024, 08:11
Happy Customer
I did a request to upgrade my Fibre Package to a much faster one. Within a couple of days I was up and running. Recieved sponteneous communication from Sharlton Makuena and Chantell. And then on the second day the technician Old Man Dany (Daniel) came out to do a very good job with the installation and activation was instant. Within one hour, Daniel was done. Thanks a lot team
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MetroFibre Networx's replyOfficial
04 Nov 2024, 09:41Dear Collen
Thank you so much for sharing your fantastic experience with our team! We're thrilled to hear that your upgrade process went smoothly and that our team members—Sharlton, Chantell, and Daniel—delivered prompt and effective support throughout.
It’s great to know that you received timely updates and support from Sharlton and Chantell and that Daniel completed your installation and activation efficiently, bringing you the faster speeds you requested. Our goal is always to make the process as seamless and convenient as possible, so hearing that your installation was completed within an hour is exactly what we strive for!
Your kind words mean a lot to our team, and we’re grateful that you took the time to acknowledge everyone’s efforts. Should you need any further assistance or have questions about your upgraded service, please don’t hesitate to reach out.
Thanks once again for choosing MetroFibre. Enjoy your enhanced speeds!
Kind Regards,
Marilize
MetroFibre Complaints and Escalations
Thank you so much for sharing your fantastic experience with our team! We're thrilled to hear that your upgrade process went smoothly and that our team members—Sharlton, Chantell, and Daniel—delivered prompt and effective support throughout.
It’s great to know that you received timely updates and support from Sharlton and Chantell and that Daniel completed your installation and activation efficiently, bringing you the faster speeds you requested. Our goal is always to make the process as seamless and convenient as possible, so hearing that your installation was completed within an hour is exactly what we strive for!
Your kind words mean a lot to our team, and we’re grateful that you took the time to acknowledge everyone’s efforts. Should you need any further assistance or have questions about your upgraded service, please don’t hesitate to reach out.
Thanks once again for choosing MetroFibre. Enjoy your enhanced speeds!
Kind Regards,
Marilize
MetroFibre Complaints and Escalations
MetroFibre Networx's reply04 Nov 2024, 09:41
Official
Dear Collen
Thank you so much for sharing your fantastic experience with our team! We're thrilled to hear that your upgrade process went smoothly and that our team members—Sharlton, Chantell, and Daniel—delivered prompt and effective support throughout.
It’s great to know that you received timely updates and support from Sharlton and Chantell and that Daniel completed your installation and activation efficiently, bringing you the faster speeds you requested. Our goal is always to make the process as seamless and convenient as possible, so hearing that your installation was completed within an hour is exactly what we strive for!
Your kind words mean a lot to our team, and we’re grateful that you took the time to acknowledge everyone’s efforts. Should you need any further assistance or have questions about your upgraded service, please don’t hesitate to reach out.
Thanks once again for choosing MetroFibre. Enjoy your enhanced speeds!
Kind Regards,
Marilize
MetroFibre Complaints and Escalations
Thank you so much for sharing your fantastic experience with our team! We're thrilled to hear that your upgrade process went smoothly and that our team members—Sharlton, Chantell, and Daniel—delivered prompt and effective support throughout.
It’s great to know that you received timely updates and support from Sharlton and Chantell and that Daniel completed your installation and activation efficiently, bringing you the faster speeds you requested. Our goal is always to make the process as seamless and convenient as possible, so hearing that your installation was completed within an hour is exactly what we strive for!
Your kind words mean a lot to our team, and we’re grateful that you took the time to acknowledge everyone’s efforts. Should you need any further assistance or have questions about your upgraded service, please don’t hesitate to reach out.
Thanks once again for choosing MetroFibre. Enjoy your enhanced speeds!
Kind Regards,
Marilize
MetroFibre Complaints and Escalations