LS
Lerato S
1 reviews | Active since Jan 2013
12 Feb 2022, 09:46
Gross violation of consumer rights
It’s yet another weekend with no Service/Connectivity from Afrihost. I am paying for a service that not is being rendered. I hope this issue gets resolved ASAP!!! I better not be billed for the days that I didn’t have service, because at this point my consumer rights are being violated and I am prepared to take it up with the Ombudsman.
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MetroFibre Networx's replyOfficial
12 Feb 2022, 10:27Good day Lerato,
Thank you for taking the time to communicate your dissatisfaction with the service you have experienced.
Please be advised that we are aware of an outage in your area currently.
Kindly be informed that our teams are busy investigating the fault to get it resolved to the soonest.
Kind Regards
MetroFibre
Thank you for taking the time to communicate your dissatisfaction with the service you have experienced.
Please be advised that we are aware of an outage in your area currently.
Kindly be informed that our teams are busy investigating the fault to get it resolved to the soonest.
Kind Regards
MetroFibre
MetroFibre Networx's reply12 Feb 2022, 10:27
Official
Good day Lerato,
Thank you for taking the time to communicate your dissatisfaction with the service you have experienced.
Please be advised that we are aware of an outage in your area currently.
Kindly be informed that our teams are busy investigating the fault to get it resolved to the soonest.
Kind Regards
MetroFibre
Thank you for taking the time to communicate your dissatisfaction with the service you have experienced.
Please be advised that we are aware of an outage in your area currently.
Kindly be informed that our teams are busy investigating the fault to get it resolved to the soonest.
Kind Regards
MetroFibre