LM
Lebohang M

1 reviews | Active since Nov 2022

29 Nov 2022, 13:16

Great Service Phindile

I had no connectivity and i had been getting told id be called back by agents at Metro fibre with no luck. I was frustrated and i called in today the 29th November 2022 and was met by a lady, Phindile Msokwini. She told me there was an outage in my area though she told me when can try and see if we reactivate the router which we did and it worked. She was calm, kind and patient throughout and this is the best service i have received from Metro Fibre to date - well done and keep up the great work.

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply29 Nov 2022, 13:27
Official
Dear Lebohang

Thank you for the excellent rating.

We always strive to provide the best services for our customers.

We will inform Phindile of your review.

Kind Regards,
MetroFibre 
Shanice