DN
Darin N
1 reviews | Active since Feb 2024
14 Aug 2024, 19:47
Great service from Metrofibre
A 5 star rating for Henton du Plessis and his team (Grant, Marius, Noel). When things go wrong, as they sometimes will, their response is swift and the issues are resolved usually in less than an hour. There is also sense of caring and wonderful engagement from these. You have set the bar high. Keep it up! ššš
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Darin N's updateReviewer Update
14 Aug 2024, 19:52In my review above the name should have read Henton de Smidt. Awesome gentleman!
DN
Darin N's update14 Aug 2024, 19:52
Reviewer Update
In my review above the name should have read Henton de Smidt. Awesome gentleman!
MetroFibre Networx's replyOfficial
15 Aug 2024, 08:22Dear Darin
Thank you for taking the time and effort to rate our service on Hello Peter.
We truly appreciate your business and are delighted to hear that we provided you with exceptional service. We are sincerely sorry for all the inconveniences you have faced with our services. Please know that you are always welcome to reach out to us should you need any assistance. At MetroFibre, our customers are at the center of everything we do.
We are delighted to hear that you are satisfied with the service you received from the team and Henton. Please rest assured that we will continue striving for excellence and do our best to meet and exceed your expectations.
We are committed to ensuring you never lack support and always receive the best possible service.
You are truly appreciated.
Kind Regards,
Phindile Msokwini
MetroFibre Complaints & Escalations
Phindile Msokwini
MetroFibre Complaints & Escalations
MetroFibre Networx's reply15 Aug 2024, 08:22
Official
Dear Darin
Thank you for taking the time and effort to rate our service on Hello Peter.
We truly appreciate your business and are delighted to hear that we provided you with exceptional service. We are sincerely sorry for all the inconveniences you have faced with our services. Please know that you are always welcome to reach out to us should you need any assistance. At MetroFibre, our customers are at the center of everything we do.
We are delighted to hear that you are satisfied with the service you received from the team and Henton. Please rest assured that we will continue striving for excellence and do our best to meet and exceed your expectations.
We are committed to ensuring you never lack support and always receive the best possible service.
You are truly appreciated.
Kind Regards,
Phindile Msokwini
MetroFibre Complaints & Escalations
Phindile Msokwini
MetroFibre Complaints & Escalations