Great service, even to indirect customers

Even though I am not a direct customer of Metrofibre, I had issues with a previous ISP (Webafrica) running off Metrofibre infrastructure and Metrofibre did not hesitate once to assist me.

Finding myself under pressure to get my internet connection activated, I phoned Metrofibre directly to assist me with sorting out problems that Webafrica was dragging their feet with and keeps on delaying for "just another 48 hours".

Thanks to Metrofibre's friendly staff my problems got sorted out swiftly and I got connected with my new ISP in no time.