PM
Philip M
1 reviews | Active since Aug 2024
24 Apr 2025, 07:47
Great Service
Had a issue with my router that kept dipping my connection escalated to Faizal Badat who phoned me and escalated the matter which then was resolved.He really went the extra mile to assist me and that shows commitment to assist clients.Thanks Fazal and Refilwe
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MetroFibre Networx's replyOfficial
24 Apr 2025, 07:52Dear Philip,
Thank you so much for your 5-star review!
We're delighted to hear that Faizal and Refilwe were able to assist you and ensure your connection issue was resolved. Your feedback truly reflects their dedication to delivering great service and going the extra mile for our clients.
We'll be sure to pass on your kind words to them both!
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you so much for your 5-star review!
We're delighted to hear that Faizal and Refilwe were able to assist you and ensure your connection issue was resolved. Your feedback truly reflects their dedication to delivering great service and going the extra mile for our clients.
We'll be sure to pass on your kind words to them both!
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply24 Apr 2025, 07:52
Official
Dear Philip,
Thank you so much for your 5-star review!
We're delighted to hear that Faizal and Refilwe were able to assist you and ensure your connection issue was resolved. Your feedback truly reflects their dedication to delivering great service and going the extra mile for our clients.
We'll be sure to pass on your kind words to them both!
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you so much for your 5-star review!
We're delighted to hear that Faizal and Refilwe were able to assist you and ensure your connection issue was resolved. Your feedback truly reflects their dedication to delivering great service and going the extra mile for our clients.
We'll be sure to pass on your kind words to them both!
Best regards,
Marilize
MetroFibre Complaints & Escalations