NM
Nqobile M
1 reviews | Active since Oct 2020
04 Sept 2025, 08:23
Great service!
I've never had issues with MetroFibre over the 5 years I've been a client. However last we there was an outage across Gauteng. Connectivity was restored very quickly!
However, the restoration reset out connectivity settings and I was unable to use my work VPN will connected to the MetroFibre network but this was resolved by MetroFibre as soon as they (about 2 days).
Overall very happy with MetroFibre.
Helpful (0)
Replies (3)0
Replies (3)
MetroFibre Networx's replyOfficial
04 Sept 2025, 08:40Dear Nqobile,
Thank you for sharing your experience and for being a loyal MetroFibre client over the past 5 years. We’re delighted to hear that you remain happy with our service and that the recent outage was quickly restored. It’s also great to know our team could assist in resolving your VPN connectivity concern promptly.
Your feedback means a lot to us, and we look forward to continuing to provide you with a reliable and seamless fibre experience.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for sharing your experience and for being a loyal MetroFibre client over the past 5 years. We’re delighted to hear that you remain happy with our service and that the recent outage was quickly restored. It’s also great to know our team could assist in resolving your VPN connectivity concern promptly.
Your feedback means a lot to us, and we look forward to continuing to provide you with a reliable and seamless fibre experience.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply04 Sept 2025, 08:40
Official
Dear Nqobile,
Thank you for sharing your experience and for being a loyal MetroFibre client over the past 5 years. We’re delighted to hear that you remain happy with our service and that the recent outage was quickly restored. It’s also great to know our team could assist in resolving your VPN connectivity concern promptly.
Your feedback means a lot to us, and we look forward to continuing to provide you with a reliable and seamless fibre experience.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for sharing your experience and for being a loyal MetroFibre client over the past 5 years. We’re delighted to hear that you remain happy with our service and that the recent outage was quickly restored. It’s also great to know our team could assist in resolving your VPN connectivity concern promptly.
Your feedback means a lot to us, and we look forward to continuing to provide you with a reliable and seamless fibre experience.
Best regards,
Marilize
MetroFibre Complaints & Escalations
NM
Nqobile M's updateReviewer Update
04 Sept 2025, 08:44Pleasure, Marlize!
I'd also like to mention Bradley, Pretty, Sabelo and your Operations team for the patience in dealing with me while I was frustrated. Well done to them.
I'd also like to mention Bradley, Pretty, Sabelo and your Operations team for the patience in dealing with me while I was frustrated. Well done to them.
NM
Nqobile M's update04 Sept 2025, 08:44
Reviewer Update
Pleasure, Marlize!
I'd also like to mention Bradley, Pretty, Sabelo and your Operations team for the patience in dealing with me while I was frustrated. Well done to them.
I'd also like to mention Bradley, Pretty, Sabelo and your Operations team for the patience in dealing with me while I was frustrated. Well done to them.
MetroFibre Networx's replyOfficial
04 Sept 2025, 08:50Dear Nqobile,
Thank you for your thoughtful feedback and for highlighting the efforts of Bradley, Pretty, Sabelo, and our Operations team. We are delighted to hear that their patience and support made a positive difference during your experience.
Your recognition means a great deal, and we will be sure to share your compliments with the team. It’s always rewarding for our staff to know their dedication is appreciated.
We value your continued trust in MetroFibre and remain committed to delivering reliable service and support.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for your thoughtful feedback and for highlighting the efforts of Bradley, Pretty, Sabelo, and our Operations team. We are delighted to hear that their patience and support made a positive difference during your experience.
Your recognition means a great deal, and we will be sure to share your compliments with the team. It’s always rewarding for our staff to know their dedication is appreciated.
We value your continued trust in MetroFibre and remain committed to delivering reliable service and support.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply04 Sept 2025, 08:50
Official
Dear Nqobile,
Thank you for your thoughtful feedback and for highlighting the efforts of Bradley, Pretty, Sabelo, and our Operations team. We are delighted to hear that their patience and support made a positive difference during your experience.
Your recognition means a great deal, and we will be sure to share your compliments with the team. It’s always rewarding for our staff to know their dedication is appreciated.
We value your continued trust in MetroFibre and remain committed to delivering reliable service and support.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for your thoughtful feedback and for highlighting the efforts of Bradley, Pretty, Sabelo, and our Operations team. We are delighted to hear that their patience and support made a positive difference during your experience.
Your recognition means a great deal, and we will be sure to share your compliments with the team. It’s always rewarding for our staff to know their dedication is appreciated.
We value your continued trust in MetroFibre and remain committed to delivering reliable service and support.
Best regards,
Marilize
MetroFibre Complaints & Escalations