MM
Michelle M
1 reviews | Active since Aug 2020
02 Oct 2024, 14:45
Great internet provider
Great internet provider. I love how you can log tickets and resolve matters via a self-help portal. The speed is great, plus I love the fact that you're not bound by a contract, instead, there is a month-to-month payment option.
Helpful (0)
Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
02 Oct 2024, 15:38Dear Michelle
Thank you for taking the time to share your positive feedback and for rating us 4 stars!
We're thrilled to hear that you are enjoying our service and that the self-help portal has been a convenient tool for resolving matters. Providing a seamless and efficient experience is something we strive for, and it's great to know that our month-to-month payment option and flexible contract terms have added to your satisfaction.
We truly appreciate your support and are committed to ensuring that your fibre experience remains top-notch. Should you ever need any further assistance or have suggestions for how we can make your experience even better, please don’t hesitate to reach out.
Thanks again for choosing MetroFibre!
Kind regards,
Marilize
MetroFibre Complaints and Escalations
Thank you for taking the time to share your positive feedback and for rating us 4 stars!
We're thrilled to hear that you are enjoying our service and that the self-help portal has been a convenient tool for resolving matters. Providing a seamless and efficient experience is something we strive for, and it's great to know that our month-to-month payment option and flexible contract terms have added to your satisfaction.
We truly appreciate your support and are committed to ensuring that your fibre experience remains top-notch. Should you ever need any further assistance or have suggestions for how we can make your experience even better, please don’t hesitate to reach out.
Thanks again for choosing MetroFibre!
Kind regards,
Marilize
MetroFibre Complaints and Escalations
MetroFibre Networx's reply02 Oct 2024, 15:38
Official
Dear Michelle
Thank you for taking the time to share your positive feedback and for rating us 4 stars!
We're thrilled to hear that you are enjoying our service and that the self-help portal has been a convenient tool for resolving matters. Providing a seamless and efficient experience is something we strive for, and it's great to know that our month-to-month payment option and flexible contract terms have added to your satisfaction.
We truly appreciate your support and are committed to ensuring that your fibre experience remains top-notch. Should you ever need any further assistance or have suggestions for how we can make your experience even better, please don’t hesitate to reach out.
Thanks again for choosing MetroFibre!
Kind regards,
Marilize
MetroFibre Complaints and Escalations
Thank you for taking the time to share your positive feedback and for rating us 4 stars!
We're thrilled to hear that you are enjoying our service and that the self-help portal has been a convenient tool for resolving matters. Providing a seamless and efficient experience is something we strive for, and it's great to know that our month-to-month payment option and flexible contract terms have added to your satisfaction.
We truly appreciate your support and are committed to ensuring that your fibre experience remains top-notch. Should you ever need any further assistance or have suggestions for how we can make your experience even better, please don’t hesitate to reach out.
Thanks again for choosing MetroFibre!
Kind regards,
Marilize
MetroFibre Complaints and Escalations