LM
Leesa M
1 reviews | Active since Aug 2024
17 Aug 2024, 19:58
Great Customer Service
"I was impressed with the exceptional assistance I received from Phindile Msokwini and Derrick when I needed help with my WiFi connection. They were responsive, knowledgeable, and went above and beyond to ensure my issue was resolved. I highly recommend reaching out to them for support - their expertise and friendly approach made the process seamless and stress-free. Kudos to the team for their outstanding service!"
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Replies (1)
MetroFibre Networx's replyOfficial
17 Aug 2024, 20:35Dear Leesa
Thank you for taking the time and effort to rate our service on Hello Peter.
We truly appreciate your business and are delighted to hear that we provided you with exceptional service. We are sincerely sorry for all the inconveniences you have faced with our services. Please know that you are always welcome to reach out to us should you need any assistance. At MetroFibre, our customers are at the center of everything we do.
We are delighted to hear that you are satisfied with the service you received from Derrick and Phindile. Please rest assured that we will continue striving for excellence and do our best to meet and exceed your expectations.
We are committed to ensuring you never lack support and always receive the best possible service.
You are truly appreciated.
Kind Regards,
Phindile Msokwini
MetroFibre Complaints & Escalations
Thank you for taking the time and effort to rate our service on Hello Peter.
We truly appreciate your business and are delighted to hear that we provided you with exceptional service. We are sincerely sorry for all the inconveniences you have faced with our services. Please know that you are always welcome to reach out to us should you need any assistance. At MetroFibre, our customers are at the center of everything we do.
We are delighted to hear that you are satisfied with the service you received from Derrick and Phindile. Please rest assured that we will continue striving for excellence and do our best to meet and exceed your expectations.
We are committed to ensuring you never lack support and always receive the best possible service.
You are truly appreciated.
Kind Regards,
Phindile Msokwini
MetroFibre Complaints & Escalations
MetroFibre Networx's reply17 Aug 2024, 20:35
Official
Dear Leesa
Thank you for taking the time and effort to rate our service on Hello Peter.
We truly appreciate your business and are delighted to hear that we provided you with exceptional service. We are sincerely sorry for all the inconveniences you have faced with our services. Please know that you are always welcome to reach out to us should you need any assistance. At MetroFibre, our customers are at the center of everything we do.
We are delighted to hear that you are satisfied with the service you received from Derrick and Phindile. Please rest assured that we will continue striving for excellence and do our best to meet and exceed your expectations.
We are committed to ensuring you never lack support and always receive the best possible service.
You are truly appreciated.
Kind Regards,
Phindile Msokwini
MetroFibre Complaints & Escalations
Thank you for taking the time and effort to rate our service on Hello Peter.
We truly appreciate your business and are delighted to hear that we provided you with exceptional service. We are sincerely sorry for all the inconveniences you have faced with our services. Please know that you are always welcome to reach out to us should you need any assistance. At MetroFibre, our customers are at the center of everything we do.
We are delighted to hear that you are satisfied with the service you received from Derrick and Phindile. Please rest assured that we will continue striving for excellence and do our best to meet and exceed your expectations.
We are committed to ensuring you never lack support and always receive the best possible service.
You are truly appreciated.
Kind Regards,
Phindile Msokwini
MetroFibre Complaints & Escalations