JM
Juhi M
1 reviews | Active since Apr 2025
11 Apr 2025, 16:16
Good Service from Sabelo
After terrible service from 5 different assistants, I was finally put through to Sabelo who assisted in getting my fibre up and running within a few hours. Great service from Sabelo! Ticket #693197
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MetroFibre Networx's replyOfficial
11 Apr 2025, 16:33Dear Juhi
Thank you so much for your 5-star review.
We’re truly sorry to hear about the initial difficulties you faced, but we’re delighted that Sabelo was able to step in and turn things around. We’ll be sure to pass on your kind words to him – we know how dedicated he is to delivering excellent service, and your feedback means a lot.
If you need any further assistance, we’re always here to help.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you so much for your 5-star review.
We’re truly sorry to hear about the initial difficulties you faced, but we’re delighted that Sabelo was able to step in and turn things around. We’ll be sure to pass on your kind words to him – we know how dedicated he is to delivering excellent service, and your feedback means a lot.
If you need any further assistance, we’re always here to help.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply11 Apr 2025, 16:33
Official
Dear Juhi
Thank you so much for your 5-star review.
We’re truly sorry to hear about the initial difficulties you faced, but we’re delighted that Sabelo was able to step in and turn things around. We’ll be sure to pass on your kind words to him – we know how dedicated he is to delivering excellent service, and your feedback means a lot.
If you need any further assistance, we’re always here to help.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you so much for your 5-star review.
We’re truly sorry to hear about the initial difficulties you faced, but we’re delighted that Sabelo was able to step in and turn things around. We’ll be sure to pass on your kind words to him – we know how dedicated he is to delivering excellent service, and your feedback means a lot.
If you need any further assistance, we’re always here to help.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations