TM
Takalani M
1 reviews | Active since Mar 2025
12 Mar 2025, 11:29
Good Service
Thank you MetroFibre for the good service we received. After a 2 days of not having internet and callig without any assistance Sindy was able to help and identify the problem. Thank you my lady for assisting my elderly brother, even though he was shouting you. You remained calm and assist.
Helpful (0)
Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
12 Mar 2025, 11:32Dear Takalani Mabudafhasi
Thank you so much for taking the time to share your kind words. We’re thrilled to hear that Sindy was able to assist you and identify the issue after the frustration you experienced. It’s great to know that she remained calm and professional, even under challenging circumstances.
We truly appreciate your feedback, and I will be sure to pass along your thanks to Sindy for her excellent service. It’s always our goal to provide the best support possible, and your review reaffirms that we are on the right track.
Please don’t hesitate to reach out if you need any further assistance.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply12 Mar 2025, 11:32
Official
Dear Takalani Mabudafhasi
Thank you so much for taking the time to share your kind words. We’re thrilled to hear that Sindy was able to assist you and identify the issue after the frustration you experienced. It’s great to know that she remained calm and professional, even under challenging circumstances.
We truly appreciate your feedback, and I will be sure to pass along your thanks to Sindy for her excellent service. It’s always our goal to provide the best support possible, and your review reaffirms that we are on the right track.
Please don’t hesitate to reach out if you need any further assistance.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations